<h2>Can we help you?</h2>

Can we help you?

We are there for you, 7 days a week.

  • email us
  • call us
  • chat with us
  • visit us
  • support@mercerandlane.com

    E-mail us

    (Monday to Friday): 09:00 AM to 06:00 PM

    (Saturday to Sunday): 11:00 AM – 04:00 PM

  • +1 (786) 869-6315

    Call us

    (Monday to Friday): 09:00 AM to 06:00 PM

    (Saturday to Sunday): 11:00 AM – 04:00 PM

FAQ

Are my payment details secure?

Yes, your payment details are encrypted and secured using industry-standard encryption. More details are available in our Payment Policy

How long do I have to return a product?

You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy

What are your delivery times?

Orders are typically processed within 2–3 business days after being placed. After dispatch, transit time takes around 4 to 9 business days (Monday to Friday). Total delivery time will be 6 to 12 business days.

For more information kindly visit:
Shipping Policy

How do I track my order?

Once your order is confirmed, you will receive an email with your order number.

To track your order, simply visit our Order Tracking page and enter your order number or email address — and we'll show you exactly where your package is.

Do you offer free shipping?

Yes, we offer free shipping for orders in the United States. See more in our Shipping Policy

Send us a message!

Get in touch!

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